Shipping policy

 1. Overview

We are committed to providing you with a seamless shopping experience, including fast and reliable shipping. Please review our shipping policy to understand the options available to you and what you can expect when you place an order with us.

2. Shipping Locations

We currently ship to addresses within Australia. For international orders, please contact our Customer Support team on info@babbleandbarkco.com for availability and shipping options.

3. Processing Time

All orders are processed within 1-3 business days, excluding weekends and holidays. Orders placed after 5pm will be processed the next business day. You will receive an email confirmation with tracking information once your order has been shipped.

4. Shipping Rates

Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping destination. Rates are displayed at checkout before you complete your purchase.

5. Delivery Timeframes

Estimated delivery times are provided at checkout. Please note that delivery times are estimates and may vary based on factors such as location, weather conditions, and carrier delays. Babble & Bark Co. is not responsible for delays caused by shipping carriers.

6. Shipping Issues

If you encounter any issues with your shipment, such as a lost or damaged package, please contact us within 7 days of the expected delivery date. We will work with you and the shipping carrier to resolve the issue as quickly as possible.

7. Delivery to P.O. Boxes

We do ship to P.O. boxes. However, please ensure that the address is accurate and complete to avoid delays.

8. Address Accuracy

Please double-check your shipping address before finalizing your order. We are not responsible for incorrect or incomplete addresses provided by customers. If you realize there's an error in your address after placing your order, please contact us immediately to make corrections.

9. Returns and Exchanges

For information about our return and exchange policy, please refer to our Return Policy page.

10. Contact Us

If you have any questions about our shipping policy or need assistance with your order, please contact us at info@babbleandbarkco.com. 

Thank you for choosing Babble & Bark Co.! We appreciate your business and are here to help ensure a smooth shopping experience.